Senior1Care to Train Much Needed Health Care Workers
​
In response to Governor Eric Holcomb’s executive order to alleviate the extreme strain COVID- 19 has put on our health care systems, Senior1Care and Legacy C.N.A. Training, began working with the Indiana Health Care Association & Indiana State Department of Health to help develop a condensed training course for temporary Personal Care Attendants or PCAs.

Personal Care Attendants perform resident care procedures that are part of the training required to earn a Certified Nursing Assistant, or CNA, certification. They do things like getting patients up in the morning, bathing and toileting, serving meals and taking temperatures.

This basic skills training will begin next week in a fully equipped Noblesville training classroom.  The large classroom is complete with two hospital beds, patient mannequins, a wheelchair, and all the equipment needed to start the PCA training right away. The certification takes a minimum of 5 hours classroom & 3 hours simulation/demonstration as compared to 3 weeks of accelerated training for the CNA course. Once completed, the PCA receives a letter of certification that can get them a job that day. Even better, Legacy CNA is offering the course for free as a public service.

Nursing facilities, assisted living facilities, and other places where seniors live are desperate for additional health care workers due to the coronavirus pandemic, and that includes the immediate need for CNAs. The addition of temporary PCAs will help ease this shortage and supply needed support to the healthcare industry.

Legacy CNA Training is Senior1Care’s training school and is the top CNA training school in the state. The training for CNAs is rigorous, and after the training is complete students must pass a state exam to receive their certification.
Patrick Broccolo, Co-Owner at Senior1Care, said “Once the coronavirus crisis eases, PCAs will be encouraged to continue their education for a CNA certification.”  The state has added provisions that will allow the PCA training to be counted towards a CNA certification.

For more information visit:  LegacyCNATraining.com/personal-care-attendant
Email questions:  info@legacycnatraining.com
Media Contact: Tiffany Friend, tfriend@senior1care.com, 317-478-4113

Crises mean Opportunities for Small Businesses

​Small businesses are more flexible, leaner, agile, and able to react faster to abrupt and sudden changes in the world.  The current crisis is requiring the small businesses to pick up the slack, fill in the gaps that that our larger counterparts are unable to do. 

This can be made more challenging by Stay@Home orders.  But such an order need not mean the end of business.   Just a change to business as usual.

Through a combination of cloud services, such as Office365, VPN, and remote desktop options, we can help you and your staff maintain work cycles from outside the office.  Most VoIP phone systems will allow staff to either receive business calls on their smart phones or the desk phone can be connected to the home broadband. 
And most of the tools needed to implement are already available in most businesses.
Indy’s I.T. Department is open for business, where our business is supporting your business. 
 
Daniel Curry
daniel@indysitdepartment.com
317.560.4443 

Last week we heard from Kimble Richardson about stress and mental health during these tough times. Below is a link to the podcast and a PDF called Taking Care of your Behavioral Health: Tips for Social Distancing, Quarantine, and Isolation during an Infectious Disease Outbreak. 

Click here to listen to the Podcast
Click here to read the PDF document

Navigating These Challenging Times – A Resource Guide for Small Businesses

As COVID-19 impacts our communities, we’ve all paused a time or two, or several these past couple of
weeks. For many people, small business owners included, you didn’t get into entrepreneurship because
you like looking at balance sheets or profit and loss statements. However, that is one of the first things
small business owners should be looking at. As we navigate these challenging times, we are here to
offer helpful resources for you to better pilot.

1. Assess the Balance Sheet and Protect Cash Flow.
Review your Balance Sheet and look for ways to offset costs during these times. Expense Management
and Cash Flow will be the lifeblood of your business, assess the cash levels and look for efficiencies to
help short term hiccups. Can you reduce inventory costs without sacrificing quality or convenience for
clients? Most importantly, be agile! Being nimble and ready to pivot when needed gives many small
businesses the advantage during tough times. Always plan for your next move!

2. Reach Out to Your Vendors.
Should you find yourself needing to consider rearranging how and when to make certain payments, you
may decide to have conversations with your vendors to arrange alternate payment options aside from
direct debit. To dial in more direct control of your account activity, you could choose to originate ACH
transactions or, potentially, send checks when appropriate. If this is a step you decide to take, make sure
to contact your vendors (both verbally and in writing) and state that you would like to turn the direct
debit function off/revoke authorization, and that you prefer to set up an alternate payment
arrangement. You should also request that the revocation of your previous debit authorization be
provided in writing, so that you can maintain a copy for your records

Remember that you can monitor daily activity through your Business Online Banking platform. Other
options to monitor activity could include Check and ACH Positive Pay, just ask your bank contact for
more information about the services they can provide. Keep in mind that your bankers are there to be
your advocates, so don’t hesitate to contact them with questions or concerns.

3. Monitor Your Accounts.
The great news in banking is you can monitor your accounts from anywhere. You can bank online,
mobile, and some banks have Video Banking Machines to help you monitor, transact, and manage your
bank accounts.

• Check your account balances and your latest transaction information.
• Securely deposit checks with your phone via mobile banking.
• Pay your bills with online bill payment.
• Update your contact information by looking at your account profile to ensure your information is up to date.

4. Call Your Bank.
Don’t shy away from this conversation. Reach out to your banker, believe it or not we want to hear
from you. Many bankers have resources ready to share with you such as disaster assistance from the
SBA https://www.sba.gov/funding-programs/disaster-assistance . To be eligible for an economic injury
disaster loan through the SBA, you'll need to be located in a disaster-declared country or contiguous
county. This type of loan is open to private organizations or small business owners who have sustained
economic injury because of the declared disaster. For owners and employees there is also an upcoming
webinar found here https://register.gotowebinar.com/rt/7739395683332749323 from the Indiana
Workforce Development.

5. Stay Vigilant.
Unfortunately, the COVID-19 hasn’t halted scammers. Being mindful to slow down, assess information
that is being presented, and relying on experts around you are all great best practices. If something
sounds too good to be true, it likely is. With emotions high this often when scammers will prey on the
most vulnerable.

Matthew Singleton | Small Business Banking Sales Manager
3610 River Crossing Pkwy, Indianapolis, IN 46240
P 317.566.3122
starfinancial.com

Amanda Rubeck | VP, Sr. Retail Sales Officer
3610 River Crossing Pkwy, Indianapolis, IN 46240
P 317.816.2911 ext. 7330
starfinancial.com

Now that Governor Holcomb’s stay at home order is in effect, news stations are seeing increases in viewership as people look to their local teams for the most up to date information.  We are WRTV have seen these increases in adults 18+ during our various news times:

• 7-9A is up 32.6%;
• our 11P news is up 46.4%; and
• our 4-7P is up 13%. 

I know this is a tough time for many area businesses, but studies do show that those who continue to advertise during these times come out better in the long run.  This is a great time to build your brand with an active audience. 

In addition to broadcast, we can also help you target the cord cutters who are catching up on their shows on connected television channels.  You can use the same targeting capabilities that are available with digital advertising using these “stations.” 

I would be more than happy to talk to you regarding your current business and how we can help you connect with your clients during this time. 

Shannon Takersley
Shannon.Tankersley@WRTV.com

Old Nation Bank has put together a resource page for their clients (link) and businesses (link). The information provided on these pages is updated as the situation continues to develop. 

They have also put together an article by Ryan Kremer, Chief Information Security Officer at Old National. In this role, he and his team work daily to educate clients about detecting and avoiding possible scams.

Click here to read the article. 

Do you want to learn from someone who has lived and thrived through multiple crises over the past fifty years?  Join me and other business leaders during four one-hour sessions thinking into how to apply John Maxwell’s principles of Leading Through Crisis.

During this virtual group thinking partner time I will facilitate a time to help business leaders and owners discuss and set personal action steps for leading through crisis.  How we lead ourselves and others during this challenge will poise us for greater results when it ends.

Go here to register for this leaders roundtable/mastermind and contact me with questions or if you would benefit from a thinking partner during this time.

Randy Wheeler
randy@wheelercoachingsystems.com
317.523.5977

Trends for Tails Resale Boutique
Trends for Tails Resale Boutique is a is a donation based, upscale resale boutique owned and operated by the Humane Society for Hamilton County. All proceeds benefit the Humane Society and our shelter pets. Our boutique features new and almost new women’s and men’s clothing, shoes, accessories and home decor. Like our Facebook Page to get the most up to date deals and sales! We still need your support to help care for the animals at the Humane Society for Hamilton County. Please shop at our online Poshmark store and anything you order will be shipped to you.

​Visit us here: https://poshmark.com/closet/trendsfortails  

We have put together 3 Members 3 Resources. When our members send us information on ways that they can help, we will put together that information and make sure we can provide that information to our members. Here are our 3 Members with 3 Resources we have for you today.

Fellow OneZone members, as businesses owners we are all feeling the pain of these unprecedented times. We understand that one of your largest expenses as a business is your real estate costs. When income starts to dry up, the stress of these payments are real. As a firm that specializes in commercial real estate, we would like to extend our services to you for a free consultation. We understand every business owner’s situation is as unique as the solutions we can offer; however by understanding your specific situation we can advise you on how to minimize your financial exposure during this difficult time. At a minimum we recommend taking the following action:
 
Immediate Action Item: Reach out to your landlord or bank and have a candid conversation with them about your situation and outlook. Having that conversation before it gets any worse is vital. Asking for relief of payment for a few months and adding those payments on the back end of the contract, is one strategy that has worked well for other clients.
 
With over 40 years of combined experience, we have seen and been through it all. Hopefully, we can make a positive impact on your business to help weather the storm. Feel free to call or email to schedule a time to discuss.
​
Matt Ferguson -  mferguson@premiercres.com – 317-679-404

With the spread of the coronavirus (COVID-19), the thought on many small and medium-sized business owners minds is “how can I protect my employees and yet ensure that they can work securely from home”. Obviously, a large challenge is to make the employees’ environments as user friendly and familiar as possible.
 
We have had several companies enquire about a solution and the following is what we have created:

• True remote access solution that is faster than a typical VPN connection
• Secure connection to existing machine that is attached to the company network
• Same desktop environments that employees are already used to
• Reduction in stress at a stressful time by creating a familiar environment for employees 

 
We continue to work hard to offer solutions that will help small and medium-sized businesses in our communities.
 
Please contact us with any questions you may have:
 
309-680-2100 – Illinois, 317-522-4099 – Indiana
https://www.it360.biz

Attention Business Leaders: ActionCOACH is here to help. In these times of economic uncertainty, small businesses are going to be greatly impacted. I'm a resource for you in the following ways:

5 WEEKLY PRO-BONO COACHING HOURS
To help 5 business owners each week to Survive & Thrive

FREE BUSINESS RESOURCE LINE
If you have time-critical business questions or need advice about how to move forward in this crisis, contact me: Phone: 262-994-9038, Email: timcampsall@actioncoach.com

FREE EMERGENCY WEBINAR
Designed to assist you in shifting and adapting your business to the changing economic climate. March 23, 1-2 pm. Register now: https://lnkd.in/eGebrbw or here for pre-recorded https://lnkd.in/eFn2i3f

90 DAY BUSINESS SURVIVAL PLANNING - GROUP
You need to create a detailed survival plan with a Plan A, B, and C. This virtual group planning session is March 27 9am-12pm. Normally valued at $395, now only $99. Book now: https://lnkd.in/eiXmF39

90 DAY BUSINESS SURVIVAL PLANNING - INDIVIDUAL
Having a detailed plan forward is mandatory to ensure you come out stronger. This virtual 2 hour planning session valued at $1,500 is only $495.

FREE EDUCATIONAL CONTENT
Sign up to our email database https://lnkd.in/eqmxuHT to get critical updates.

​Tim Campsall
262-994-9038
TimCampsall@ActionCOACH.com
www.TimCampsall.ActionCOACH.com

​As the COVID-19 threat grows, it can be tough to discern what to do, what sources to trust, and how to respond appropriately as a business leader. In this post, we’ve compiled simple but high-impact guidance to help you clarify next steps, and resources to help you move forward.

1. Only share responsible, verified information.
With pandemic updates changing so quickly, your employees and customers can feel overwhelmed or fall for disinformation. The World Health Organization alerts us to inoculate against the Coronavirus “infodemic” by sharing only verified, reliable info.
 
To help with that, the Public Relations Society of America (PRSA) created an infographic to simplify your info-gathering so your communications with clients, partners and employees are rooted in facts, not rumors or falsehoods.
 
Put simply, PRSA recommends checking on guidance from the Centers for Disease Control and Prevention and World Health Organization three times each day for the most accurate, up-to-date information.

2. Be transparent, truthful, timely. 
​
The PRSA also notes that transparency and truthfulness are in your best interest, even if you have to admit some gaps, missteps or challenges. “Honesty is fundamental to gaining and maintaining public trust,” its website reads, and transparency builds your credibility in the marketplace.
 
PRSA experts also recommend you communicate frequently with both customers and employees, establishing a “regular communication path as the authentic and accurate source.”

3. Mind your community. 
Paul Argenti, a corporate communications expert writing for the Harvard Business Review, argues that at the very least, your organization should do its best to ensure it doesn’t harm the community. At the same time, this crisis is an opportunity to strengthen relationships with your local community.
 
Can you provide resources such as cleaning supplies or food to people or nonprofits in need? Can you find a way to ease fears or pressure on employees, customers, or fellow citizens? At a minimum, be clear and honest about what’s happening, versus going radio silent, Argenti cautions. “You can also share ways in which you’re helping your local, national, or global community,” he adds.

4. Create, review or revise your business recovery plan. 
Many organizations have a crisis response plan, but not a business continuity one — or vice versa. If you’re experiencing downtime amidst the COVID-19 crisis, use it to create or finetune your response and recovery plans.
 
As conditions shift in the coming weeks, adapt and improve continuously to minimize losses now, and boost your resilience when the next crisis hits.

5. Shift your sales or customer care to online. 
Whether or not you’ve had to shut your doors, it’s wise to shift your sales and customer support online to avoid heavy losses, recommends the U.S. Chamber of Commerce. “If you’re closing your store, find ways to keep your employees earning a paycheck by selling on social media, putting your email list to good use or using a video tool to reach new leads,” they explain.
 

Related resources
 
What’s the next thing you can do to reduce risks to people and profits? The following resources can be helpful. As usual, don’t hesitate to ask for help.
 

• Coronavirus Response Toolkit (U.S. Chamber of Commerce)
• 3 for Thursday (local government updates on issues of interest to OneZone members)
• SCORE (free business mentoring and tools)
• Small Business Administration (disaster assistance loans specific to COVID-19)
• OneZone staff contacts