The building's design pairs enhanced personal service and traditional old-fashioned banking with the industry's newest banking delivery channel, the interactive teller system. Called Salin Live Banker, this new video-based interactive technology allows customers to conduct transactions and receive banking services with a live, Indiana-based teller, who has complete control of the Interactive Video Teller machine. The new technology joins bankers onsite who help customers for all needs -- personal deposits/loans, business deposits/loans, treasury management, mortgage, and wealth management.
The simultaneous video and audio connection can help customers complete 98 percent of the teller services that can be done inside a branch. Salin Live Banker allows Salin Bank to offer teller services well beyond traditional branch hours; tellers will be available on the drive up interactive Salin Live Banker from 7 a.m. until 9 p.m. Mondays through Saturdays.
The new Salin Bank branch concept centers on the entry tower -- an internally lit beacon that anchors the branch to its location on Washington Street. The entry tower prominently displays the Salin logo in glass and references a nautical lighthouse. Surrounding the entry tower, the branch building is tinted blue glass with white stone, red brick and plaster. The interior of the branch features a greeter hub with a Salin blue sky above and self-service interactive teller bays. The facility is designed to provide customers with superior customer service in a high-tech, high-touch environment.
Salin Bank also announced the addition of a new Communication Center at its downtown Kokomo location. "This brings new jobs to Kokomo and will help us provide redundancy as part of our disaster recovery plan," said Alender. "This new banking center represents an important investment in the future growth of our bank, our commitment to the Kokomo community, and our desire to bring world-class customer service to our clients."
About Salin Bank & Trust Company
Salin Bank and Trust Company, a family-owned community bank, is one of the top ten chartered banks in Indiana with assets of more than $780 million. Salin operates 20 banking locations in 10 Indiana counties serving Columbus, Delphi, Edinburgh, Flora, Fort Wayne, Galveston, Gas City, Kokomo, Lafayette, Logansport, Marion, West Lafayette, Fishers and Indianapolis.